Legal
Terms & Conditions
Last updated: July 2026
1. Acceptance of Terms
By accessing or using the Scale Healthcare Gold website or services (collectively, the “Services”), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Services.
2. Services Provided
Scale Healthcare Gold provides digital marketing, SEO, website development, software, and related consulting services to healthcare businesses. Specific deliverables, timelines, and fees are defined in individual service agreements or statements of work.
3. Client Responsibilities
You agree to provide timely access to accounts, content, approvals, and information reasonably required to deliver the Services. You are responsible for the accuracy and legality of materials, claims, and patient information you provide to us.
4. Healthcare Compliance
All campaigns are designed to comply with applicable advertising policies (Meta, Google, TikTok) and relevant healthcare regulations including HIPAA, GDPR, TCPA, and local medical advertising laws. You remain ultimately responsible for compliance with the laws governing your practice.
5. Fees and Payment
Fees are described in your service agreement. Recurring fees are billed monthly in advance. Ad spend is billed separately by the relevant ad platform unless otherwise stated. Late payments may result in suspension of services.
6. Intellectual Property
Upon full payment, you receive a license to use deliverables produced for you. Scale Healthcare Gold retains ownership of underlying frameworks, methodologies, templates, and pre-existing materials.
7. Confidentiality
Both parties agree to keep confidential information shared during the engagement confidential and to use it only for purposes of the engagement.
8. Disclaimers
While we apply industry best practices, we do not guarantee specific marketing results, rankings, lead volumes, or revenue outcomes. Services are provided “as is” without warranties of any kind, express or implied.
9. Limitation of Liability
To the maximum extent permitted by law, Scale Healthcare Gold’s total liability arising from the Services shall not exceed the fees paid by you in the three (3) months preceding the claim.
10. Termination
Either party may terminate an engagement with 30 days’ written notice unless otherwise stated in your agreement. Fees for work performed prior to termination remain due.
11. Governing Law
These Terms are governed by the laws of the jurisdiction in which Scale Healthcare Gold’s contracting entity is incorporated, without regard to conflict of law principles.
12. Changes to These Terms
We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance.
13. Contact
Questions about these Terms? Email legal@scalehealthcaregold.com.