Legal
Privacy Policy
Last updated: July 2026
1. Introduction
Scale Healthcare Gold (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information through our website and services.
2. Information We Collect
We collect information you provide directly (such as name, email, phone number, business information when you submit forms or contact us), information collected automatically (such as IP address, device and browser data, pages visited, referring URL via cookies and analytics tools), and information from third-party platforms you connect (e.g. Google Ads, Meta Business Manager) only as needed to deliver services.
3. How We Use Information
We use information to: (a) respond to inquiries and deliver requested services; (b) operate, secure, and improve our website; (c) send relevant communications you’ve opted into; (d) comply with legal obligations.
4. Healthcare & Patient Data
We are not a healthcare provider and do not knowingly collect Protected Health Information (PHI) through our public website. Where engagements involve PHI handled within client systems, we operate under appropriate agreements (such as Business Associate Agreements under HIPAA where applicable).
5. Cookies & Tracking
We use cookies and similar technologies for analytics, performance, and marketing. You can control cookies through your browser settings; some features may not function correctly if disabled.
6. Sharing of Information
We do not sell personal information. We may share information with: trusted service providers (hosting, analytics, CRM, email) who process data on our behalf; advertising partners (only with consent where required); legal authorities when required by law.
7. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Depending on your jurisdiction (e.g. GDPR, UK GDPR, CCPA), you may have rights to access, correct, delete, or restrict use of your personal information, and to object to processing or request portability. Contact us to exercise these rights.
9. International Transfers
As a global agency, your information may be processed in countries other than your own. We use appropriate safeguards, including standard contractual clauses where required.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.
13. Contact Us
For privacy questions or requests, email privacy@scalehealthcaregold.com.